Help & support

Get help with Snap N Eat

Answers for photo tracking, account access, party invites, and app setup.

Contact support

Email support with your account email and a short description of what happened.

How do I start tracking meals?

Open the app, tap the camera, take a photo of your meal, review the calorie and macro estimates, then save the meal to your log.

Where do I set my goals?

Use the Profile area in the app to set calorie, macro, weight, and dietary preferences.

Can I use Snap N Eat offline?

An internet connection is required for photo analysis and syncing your food log.

How accurate is photo analysis?

Photo analysis provides estimates. Use good lighting, capture the whole meal, and adjust portions when needed.

Can I add food without a photo?

Yes. Search by food name or brand when you want to add a meal manually.

How do I review progress?

Use the app dashboard to review daily totals, weekly trends, and goal progress.

How do I reset my password?

Use the reset password page with your Snap N Eat account email. The email link opens the change password page.

Is my food photo data private?

Photo analysis uses online services. See the privacy policy for how photos and app data are processed and shared.

How do I get help with my data?

Contact support with your account email so we can find the right account record.

Food recognition looks wrong

Retake the photo in better light, capture the full plate, try another angle, or edit the portions manually.

The app is slow or crashing

Update Snap N Eat, restart your device, and check available storage. Contact support if the problem continues.

My data is not syncing

Check your connection and confirm you are signed in with the same account on each device.

Install Snap N Eat, then reopen invite or referral links after sign-in.